Shipping
Shipping Policy
We ship are products worldwide and take pride at Cake & Elf that our products have been shipped to happy customers worldwide.
All items are made to order so please allow 10-14 business days for dispatch
Delivery to Ireland
Delivery to Ireland starts at €2 for small items and is sent with An Post.
Orders over €60 have free shipping.
It usually takes 2-4 Business Days from dispatch date.
On occasion it takes longer and we can only provide you with an estimate.
Delivery to UK
Delivery to the UK starts at €3.80 and is sent with An Post.
Free Shipping is over €120 for the UK
It usually takes 3-6 Business Days from dispatch date. However on occasion it takes longer and we can only provide estimates. Due to Brexit this could be longer.
If your order has not arrived with you within 10 working days from dispatch of your order please contact us at hikittyjackson@hotmail.com
Delivery within Europe
The cost of delivery to Europe is €7 for Regular Post with An Post or €14.00 by trackable Registered Post through An Post. With registered shipping you will receive tracking information and orders are fully insured should it not arrive with you safely and we will be in a position to replace your order.
Delivery within North America.
Please contact us at hikittyjackson@hotmail.com for best Shipping Rates.
Delivery within Canada, Australia & New Zealand.
Please contact us at hikittyjackson@hotmail.com for best Shipping Rates.
Terms and Conditions
At Cake & Elf all our orders are dispatched Monday to Friday, excluding public holidays. Current turnaround time is 10-14 working days until dispatch.
We take no responsibility for import duties, custom taxes or charges if importing to a country outside of the EU.
Due to Brexit import charges are charged to imports to and from the UK from Ireland.
Please make sure your shipping Address is correct especially with PayPal.
Should you provide an incorrect or insufficient address when ordering we are not liable to provide a replacement package.
Local Pick up Available
Please contact us and we can refund the shipping charge
Klarna orders are all ways sent with a tracked service.
Please message if you would like a tracked service for other orders.
We can not be responsible for delays with An Post postal service.
We strive to use Eco friendly packaging and we use
100% recyclable packaging.
Thankyou
Kate
Cake & Elf